💬 Frequently Asked Questions
Welcome to TraditionaLibas Help Center 💖
Here you’ll find answers to our most common customer questions.
🛍️ 1. How can I place an order?
You can easily order any product by clicking on the “Add to Cart” or “Buy Now” button,
then filling in your details and confirming on the checkout page.
🕒 2. How long will delivery take?
Orders are delivered within:
2–4 working days inside Punjab
3–5 working days in other provinces
💵 3. Do you offer Cash on Delivery?
Yes ✅
We offer Cash on Delivery (COD) service across Pakistan.
🔁 4. Can I exchange my order?
Yes, exchanges are accepted within 7 days of delivery if the product is unused and in original condition.
(See our Return & Exchange Policy for details.)
🚚 5. How can I track my order?
Once your order is dispatched, you’ll receive a tracking number via WhatsApp or SMS.
You can also track it on our Order Tracking page.
🧵 6. Are the colors shown online accurate?
We try our best to show true colors, but slight variation may occur due to lighting and screen resolution.
✨ 7. Do you offer customized stitching?
Currently, we only deal in unstitched and handmade products.
For any other questions, please reach out via our Contact Us page.